bet662 Frequently Asked Questions

bet662 requires a valid government-issued photo ID to complete identity verification (KYC). Acceptable documents include your National Identity Card (NID), passport, or driver's licence. You may also be asked to submit a selfie alongside your document. Verification is typically completed within 24 hours of document submission, after which full withdrawal access is unlocked.

The minimum age to register and play on bet662 is 18 years old. This is a strict requirement with no exceptions. bet662 verifies the age of all players during the KYC process, and any account found to belong to a person under 18 will be immediately closed and all funds returned to the original payment source.

You can reset your bet662 password by clicking the "Forgot Password" link on the login page. Enter the mobile number registered to your account and you will receive an SMS with a one-time reset code. Enter the code, set a new password, and you can log back in immediately. If you do not receive the SMS within a few minutes, contact bet662 support via live chat.

No. bet662 strictly permits one account per person, per household, and per device. Creating multiple accounts (known as multi-accounting) violates the bet662 Terms and Conditions and may result in permanent account closure and forfeiture of all balances. If you have accidentally created a duplicate account, contact bet662 support immediately to resolve the issue without penalty.

To deposit via bKash on bet662, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter your desired deposit amount, confirm the transaction in your bKash app using your bKash PIN, and the funds will appear in your bet662 wallet instantly. The minimum bKash deposit on bet662 is ৳200. No transaction fee is charged by bet662.

bKash deposits on bet662 are processed instantly in almost all cases. Once you confirm the transaction in your bKash app, the funds should appear in your bet662 wallet within seconds. If your balance has not updated after five minutes, take a screenshot of the bKash transaction confirmation and contact bet662 customer support via live chat with the reference number.

Yes, bet662 accepts deposits via Nagad and Rocket in addition to bKash. The deposit process is the same for all three mobile financial services — select your preferred provider in the Deposit section, enter the amount, and approve the transaction in your provider's app. Nagad and Rocket deposits are also processed instantly, with a minimum deposit of ৳200.

The minimum withdrawal amount on bet662 is ৳500. Withdrawals are processed to the same payment method used for your most recent deposit — for example, if you deposited via bKash, your withdrawal will be sent to your bKash account. You must complete identity verification (KYC) before your first withdrawal can be approved.

Most withdrawals on bet662 are processed within 1 to 4 hours for mobile financial service accounts such as bKash, Nagad, and Rocket. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), or Sonali Bank may take up to one business day. All withdrawals are subject to a standard security review before funds are released.

bet662 does not charge any platform-side fees on standard deposits or withdrawals. However, your payment provider (bKash, Nagad, Rocket, or your bank) may apply their own standard transaction charges. We recommend checking your provider's current fee schedule. bet662 will always display the exact amount that will be credited to your payment account before you confirm a withdrawal.

Yes, bet662 offers a comprehensive range of betting markets on BPL cricket matches, including match winner, top batsman, total runs, over/under, and live in-play betting. Markets are published as soon as official match schedules are confirmed. bet662 also covers IPL, T20 World Cup, and all Bangladesh Tigers international matches — making it one of the best destinations for cricket betting in Bangladesh.

bet662 offers thousands of casino games across multiple categories, including video slots, classic slots, live dealer games (roulette, baccarat, blackjack, Andar Bahar), crash games (Aviator, Spribe), table games, and specialty titles. Games are provided by world-class studios including Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, and Ezugi, all accessible on both desktop and mobile.

Yes, the bet662 platform is fully optimised for mobile play. The website is responsive and works smoothly on all modern Android and iOS devices through your mobile browser — no app download is required. The full range of games, deposits, withdrawals, and account management features are all accessible on mobile, with the same fast performance as the desktop version.

The RTP of individual slot games on bet662 varies by game title and is set by the game studio, not by bet662 itself. Most modern video slots from providers like Pragmatic Play and NetEnt carry RTP rates between 94% and 97%. You can find the specific RTP for any game in its information or paytable screen, which is accessible directly from the game interface before you place any bets.

Yes. All casino games available on bet662 use certified Random Number Generator (RNG) technology, which ensures that every spin, card draw, and dice roll is entirely random and cannot be manipulated. The game studios supplying content to bet662 — including Evolution Gaming, Pragmatic Play, and PG Soft — are independently audited by recognised third-party testing laboratories for fairness and compliance.

bet662 offers a welcome bonus for new players on their first deposit. To claim it, register your account, make a qualifying deposit of the minimum required amount, and the bonus will be credited to your account automatically. Bonus funds are subject to wagering requirements — meaning you must wager the bonus a specified number of times before withdrawing winnings derived from it. Full bonus terms are available in the Promotions section of the bet662 website.

A wagering requirement (also called a playthrough requirement) specifies how many times you must wager a bonus amount before any associated winnings become withdrawable. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in bets before you can withdraw winnings earned from that bonus. Progress towards the wagering requirement is visible in your bet662 account dashboard.

Yes, bet662 regularly offers free spins promotions on selected slot titles, as well as reload bonuses for existing players making subsequent deposits. Seasonal promotions tied to events like Eid, Pohela Boishakh, the IPL, and BPL season are also run periodically. Check the Promotions section in your bet662 account or contact support to find out about currently active offers.

No — bonus balances on bet662 cannot be withdrawn immediately. All bonuses are subject to wagering requirements that must be completed before withdrawal is permitted. Only after you have met the full wagering requirement will the resulting winnings be converted to real, withdrawable funds. Attempting to withdraw before meeting the requirement will result in the bonus and associated winnings being voided.

Yes, most bet662 bonuses carry an expiry period — typically 7 to 30 days from the date of credit, depending on the specific promotion. If the wagering requirement is not completed within the validity window, the bonus balance and any associated winnings will be removed from your account automatically. Always check the individual promotion terms for exact expiry dates before accepting a bonus offer.

bet662 uses 256-bit SSL/TLS encryption to protect all data transmitted between your device and the platform, ensuring that your personal and financial information is fully secure. All account passwords are stored using one-way cryptographic hashing, meaning bet662 staff cannot view your password. Automated fraud detection systems monitor all transactions around the clock to prevent unauthorised account access.

bet662 is an online platform that serves players in Bangladesh. We strongly advise all players to familiarise themselves with the laws applicable in their own jurisdiction before registering or placing bets. bet662 operates with player safety and responsible gaming as core commitments, implements strict age verification, and provides responsible gaming tools to all players. If you have legal concerns, we recommend seeking independent legal advice.

To set a deposit limit on your bet662 account, contact our support team via live chat, WhatsApp, or email and specify the daily, weekly, or monthly limit you would like to apply. Deposit limit reductions take effect immediately. Increases to an existing limit are subject to a 24-hour review period to ensure the change is intentional and considered. This tool is free and available to all registered bet662 players.

If you feel that gambling is becoming a problem, bet662 offers a self-exclusion option that fully deactivates your account for a period of your choosing — from 6 months up to permanent exclusion. To initiate self-exclusion, contact bet662 support via live chat or WhatsApp and state that you would like to self-exclude. Your account will be deactivated immediately, all marketing communications will stop, and the exclusion cannot be reversed before the chosen period ends.

bet662 customer support is available 24 hours a day, 7 days a week. You can reach the support team via live chat on the platform (the fastest option), WhatsApp at +880 1700-000662, or email at [email protected]. All support is available in both English and Bengali. Response times are typically under 5 minutes via live chat and under 2 hours via email. Support hours are listed in Bangladesh Standard Time (BST, UTC+6).